Customize

Edit how BambuSDR thinks, talks, and routes work.

Communication Playbooks

The playbooks below group Emma's communication rules by the sales moment they support. Use this as the map, then jump into prompts, resources, cadence, or booking settings only when that lane needs a change.

Handoff / Booking

Qualified leads, booking-link language, handoff context, and the transition to the sales team.

COMM

Min Order Decline Downsell

How Emma offers the Faire path when the $500 direct opening order is the blocker.

COMM

Questions / Buying Info

Responses for pricing, catalog, starter kit, product education, and material requests.

COMM

Not Ready / Future Partner

Warm routing for leads who are not yet licensed, not open, or not ready for the minimum.

COMM

Technical Issues

Broken links, inaccessible files, and other access problems that should stay out of auto-DQ.

COMM

Closeout / DQ

Polite final-touch notes for declines, no-response exits, and non-fit conversations.

COMM